// DIAGNOSTIK · PHASE 0, PRODUCTISED

Stop guessing where AI pays.

Diagnostik interviews the people who actually do the work, and builds the answer out of what they said.

// THE SHIFT

Phase 0 used to be a consultant with a notebook and three weeks.

Now it is a system. The same senior judgement, in days, and findings that stay queryable long after the report is read.

THE OLD WAY

  • Three weeks of interviews, written up from memory
  • The findings live in a deck nobody reopens
  • The answer is only as good as the consultant you got

WITH DIAGNOSTIK

  • Ten days, and every interview is quoted
  • The findings stay queryable after the report is read
  • The same method, at the same depth, every time

// HOW IT RUNS

Four steps, and a person at the end of the last one.

She interviews your people.

Iris runs a real conversation with each person, fifteen minutes, in the language they think in. She asks in her own words, follows up on what she hears, and does not close a session until the ground is covered.

Every claim keeps its quote.

Each system, handoff and delay is recorded with the sentence it came from. Nothing is inferred quietly.

The picture assembles itself.

An as-is map of how your operation actually runs, six maturity dimensions scored against the evidence, and a roadmap ranked by effort against value.

A person signs it off.

Nothing reaches you until someone senior here has read every inference on the page and agreed with it.

// THE LIVE MAP

The map draws itself as they talk.

Systems, people and files, built from what was actually said. One session, replayed.

Iris

Your interviewer

// ASKING IN English
Walk me through what happens when an order arrives.
It lands in my inbox and I retype it into the ERP. Operations lead
How long does that take you on a normal day?
Twenty minutes each, and there are about eight of them. Operations lead
And if the specification changes after that?
Production only finds out at the morning meeting. Operations lead
Who checks the drawing against the order?
Nobody, really. We catch it at assembly. Operations lead

// AS-IS MAP

// FRICTION FOUND

Email ERP Manual entry Production Assembly
  • I retype it into the ERP
  • about eight of them
  • only finds out at the morning meeting
  • We catch it at assembly

The red chain is where margin leaks.

Four handoffs, one of them retyped by hand, none of them measured. Found, quoted and costed before anyone has written a line of code.

// WHAT YOU GET

Four things, and all of them cited.

AI MATURITY

SAMPLE SCORING

Six dimensions, scored against the evidence.

Not a questionnaire you fill in about yourself. Every score traces back to the interviews that produced it, from Manual up to AI-Native.

  • Data Assisted
    0 quotes
  • Process Repeatable
    0 quotes
  • Tooling Assisted
    0 quotes
  • People Repeatable
    0 quotes
  • Governance Manual
    0 quotes
  • Adoption Assisted
    0 quotes

THE ROADMAP

Ranked by effort against value.

Every opportunity plotted, then ordered. You start with the one that pays first, not the one that demos best.

EFFORT VALUE
  1. 01 Order entry, automated START HERE
  2. 02 Drawing check at intake
  3. 03 Spec changes pushed to the floor
  4. 04 Supplier lead times, predicted
  5. 05 Quality history, searchable

The as-is operations map

How work actually moves through your company, drawn from the interviews rather than from the org chart.

AI maturity, six dimensions

Data, process, tooling, people, governance and adoption, each scored from Manual to AI-Native against what people described doing.

A ranked roadmap

Every opportunity placed on effort against value, then ordered, so the first project is the one that pays first.

The report and the deck

Built strictly from what passed sign-off. The deck may reorder or cut, it never states a fact the report does not carry.

// WHY YOU CAN TRUST IT

Every number on the page came out of somebody's mouth.

  • Your own people's words

    The findings are built from interviews with your staff, not from a template of what usually goes wrong in your industry.

  • The quote stays attached

    Open any claim and the sentence that produced it is right there. Nothing is asserted without its source.

  • Nothing runs unsupervised

    A senior person here signs off on every inference before it reaches you. The system proposes, a human decides.

  • Your data stays in the region

    Every model call runs inside the EU. There is no silent failover to somewhere else, because a residency promise cannot survive one.

// YOUR NEXT STEP

Ten days, and you stop guessing.

We come to you, we talk to your people, and you get back a map of your own operation with the first project already picked.

Book a Diagnostik